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Itrons and Itrons HVAC Solutions banners on a construction site fence by the pavement.
Banners on a construction site fence
  • Invest
  • General
  • HVAC Solutions
  • Service
  • Design

Itrons

One hexagon, five brands

This company from Kraków, Poland, designs, installs and services plumbing, HVAC and electrical systems, and also manages entire construction projects. We organised that offer into a system of sub-brands, designed the identity and the website, and later added a fifth brand to the system.

See how the mark works
Goal
A rebrand and clearer communication for a brand with a wide range of services. The identity had to convey safety and reliability, meaning punctuality and high quality, along with empathy and professionalism.
Solution
We split out sub-brands, so each service has a clear scope and its own communication. The brands' colours and typography work together, and parts of the logotype and the gradient serve as a motif in the materials.
Result
A modern, business-like and professional image that stands out in the building services industry. The sub-brands' communication is simple and easy for clients to follow.

Workshops

Before the mark, we agreed what the brand should be

In workshops with the client we described the mission, vision, audience and tone of voice. Itrons works with project owners from all over Poland, from smaller jobs to ever larger developments. It should speak formally, concretely and to the point, and towards clients act as an empathetic teacher who wants to become an authority in the industry.

Before the workshops we reviewed four competitors, one from each area of the offer: general contracting of building services, owner's representative services, HVAC servicing and building services design.

Five values that guided the project

  • Professionalism A brand that is concrete, quality-driven and knowledgeable.
  • Safety Confidence in working together: punctuality, quality and support at every stage.
  • Relationships Long-term cooperation, whatever the size of the job.
  • Innovation Proven, modern design solutions.
  • Ethics Projects run honestly, keeping the client's money safe.
A fitter in a helmet and workwear with the Itrons logo on scaffolding.
Helmet and workwear

Names

Four services, four sub-brands

One brand covered everything, from designing a system to servicing it years later. We proposed splitting the offer into sub-brands with a clear scope. The moodboards used working names, and the final ones were agreed with the client shortly afterwards.

Show names
  1. Itrons Care Service Warranty and post-warranty servicing of plumbing and HVAC systems
  2. Itrons Install HVAC Solutions General contracting of HVAC systems
  3. Itrons Plan Design Electrical and HVAC system design
  4. Itrons Invest Invest Full preparation and delivery of construction projects
A navy T-shirt with the vertical Itrons logotype and a list of services, and a hand holding a mug with the symbol.
T-shirt and mug

Moodboards

Two directions, one choice and one detail from the other

  • An ethical brand that builds lasting relationships

    • Focus on investment and business
    • Soft gradients behind photos
    • Transparency, with the numbers up front
    • Sans serif typography

    Chosen direction

  • A solid brand that stresses high quality

    • Design and engineering
    • A technical logotype
    • Focus on typography
    • A hexagon framing photos and colour panels

    Gave us the hexagon and the cut corners in the letters

The client chose the feel of the first direction but wanted to keep details from the second: the hexagon and the cut corners in the logo's lettering. The result is a mark where an engineer's geometry meets a calm, business-like tone.

Mark system

Three modules that rotate

The Itrons symbol is a hexagon divided by lines running from the centre into three identical modules. Each sub-brand rotates these modules in its own way, so it has its own mark while still clearly belonging to the same company. The logotype stays the same; only the symbol and the descriptor with the name change. In the materials, parts of the symbol work as a background element and as a shape for framing photos, and the sans serif typography is paired with gradients.

Choose a brand
Itrons Main brand hexagonthree modules The main mark: a hexagon divided into three identical modules. All the sub-brands are built from them.
Itrons Service Warranty and post-warranty servicing handshakeshield Partnership and guaranteed service. The modules form the shape of a shield.
Itrons HVAC Solutions General contracting of HVAC systems flowinstallations Effectiveness, meaning free flow through systems that work. The shape refers to different kinds of installations.
Itrons Design Building services design detailletter D Detailed planning, attention to detail and looking for solutions. The modules form the letter D.
Itrons Invest Preparation and delivery of construction projects many sidesbuilding edge End-to-end delivery, meaning work on many sides at once. The mark resembles the edge of a building.
Itrons General General contracting of construction projects structureprogress The fifth brand, added later. The same modules express growth and the progress of the whole build.

The mark in motion

Identity animation: hexagons break into modules and come together as the marks of each sub-brand.

Five shades of blue

From light blue to navy, with a soft gradient in each symbol. Typography: Switzer.

  • #9FBCD5 Light bluePantone 644 C
  • #65899E Grey bluePantone 7698 U
  • #3D779D BluePantone 7705 C
  • #0E394D Dark sea bluePantone 3035 C
  • #0C2232 NavyPantone 539 C
  • #EEF0F3 Light backgroundCMYK 8/4/4/0

The fifth brand

A system that took on a fifth brand without a rebuild

Over time Itrons expanded its offer to include general contracting of construction projects. The new service got a brand of its own: Itrons General.

Nothing had to be reinvented. We chose the rotation of the modules and the meaning of the mark, added the sub-brand to the brand guidelines, and on the website added a General page, rebuilt the slider and put the menu in a new order, the same in the header and on the home page.

Menu before the change

  1. Service
  2. Design
  3. HVAC Solutions
  4. Invest

Menu now

  1. Invest
  2. General
  3. HVAC Solutions
  4. Service
  5. Design
A white delivery van with the Itrons logo and a list of sub-brands on its side, with a fitter and a pallet truck beside it.
Service van wrap

Materials

The brand on site, on the van and in the folder

Itrons works mostly in the field, so the identity had to work on a T-shirt, a fence and a van door just as well as on paper. The package included business cards, letterheads, a service report, social media posts, banners, T-shirts and a folder, among other things: everything through which the brand and its sub-brands meet clients. We prepared production files and a short branding manual for contractors.

  • Navy Itrons folders with a module of the symbol on the cover, on a light table.
    Folder
  • White and navy Itrons business cards.
    Business cards
  • A printed Itrons service report on a glass pane.
    Service report
  • A board reading “We're delivering this project” on a building façade.
    Construction site board
  • A phone showing the list of Itrons services on a dark wooden worktop.
    Service list on a phone
Spreads from the Itrons brand guidelines: logo, sub-brands, typography, icons and colours.
Brand guidelines
Hands holding a phone with an Itrons recruitment post, “We're looking for people to join our team”.
Recruitment post on social media

The itrons.pl website

Every sub-brand has its place

The website opens with a list of brands: pick a service and you go straight to its page. The site had to present not only the company but also the new sub-brands and their specialisms. On top of that come case studies, a news blog and a careers tab the company recruits through. We refined the mobile version separately, built the site on WordPress and filled it with content.

  • 5 sub-brand pages
  • Case studies and news
  • Recruitment through the website
  • A refined mobile version
  • WordPress with an editing panel
itrons.pl
Show screen
The full itrons.pl home page: list of brands, figures, services, partners, case studies, reviews and news.
The Itrons General page on itrons.pl.
The itrons.pl home page on a phone.
Screenshots of the live itrons.pl website.
Website design animation
A phone with the list of Itrons Service and HVAC Solutions sub-brands.
A laptop showing the services section of the Itrons website.

Scale

From workshops to a fifth brand

  1. 6 marks in one system: the main brand and five sub-brands
  2. 5 brand values agreed in the strategy workshops
  3. 4 sub-brand names, from working titles to the ones the client approved
  4. 2 manuals: full brand guidelines and a short branding manual for contractors
  5. 13 types of material, from business cards and service reports to van wraps and construction site banners
  6. 5 sub-brand pages on itrons.pl, designed and built on WordPress
  7. 2 animations: of the mark and of the website design
  8. 1 website we continue to look after: updates and backups

A brand that grows with the company

Itrons got a clear division of services, a modern, calm image that stands out in the building services industry, and a system ready for more brands. The proof came later: the fifth sub-brand fitted in without a rebuild.

Client
Itrons
Scope
Strategy workshops · Branding · Logo · Business materials · Social media · Animation · UI/UX Design · Website · Coding · Content entry
Technologies
WordPress · PHP · JavaScript

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