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Checklist

Brand consistency audit

In a company with several departments, a brand drifts apart quietly. Marketing has a new template, sales an old presentation, and the warehouse prints labels with a logo from years ago. This checklist shows the scale of it in an hour.

Time
60 minutes
Who it's for
Marketing, with help from every department
Inside
23 statements in 5 sections

A single file rarely shows the problem. A sales rep’s proposal looks fine, and so does the board’s presentation. The differences only show when the materials lie side by side: three shades of green, two versions of the logo, four email signatures.

Every ticked statement marks a place where customers see a different company from the one you want them to see. Looking for someone to blame won’t help. People make materials their own way when they don’t have templates or don’t know where to find them.

Online version

Tick the statements that fit your company today. The score is worked out as you go, and your answers stay in this browser only. Nothing is sent to us.

Section 1: Logo and files

from 2 ticks

Start with the files: one folder with the current logo in every version and a short note on which file is for what. It's the cheapest fix on the whole list.

Section 2: Colours and type

from 2 ticks

The rules are missing or nobody knows them. Write down the colours in every format (CMYK, RGB, HEX, Pantone) and two or three typefaces, with a substitute for Word and PowerPoint. It all fits on one page.

Section 3: Proposals and sales

from 2 ticks

The team needs templates it can use without a designer: a proposal, a presentation and an email signature in the software people use every day. A template that needs design software will end up as a screenshot in Word anyway.

Section 4: Website and social media

from 2 ticks

Start with the profiles: it's a few hours' work, and customers often see them before the website. For posts, templates and one rule for choosing photos will help.

Section 5: Spaces, products and people

from 2 ticks

The brand has no owner. Appoint someone who approves new materials and knows where the files are, and list the places where the brand appears. Plan to replace signage and packaging as they wear out naturally.

Score

0of 23 ticks

Tick the statements above and your score will appear here.

  1. 0–4 ticks

    The brand holds together

    Fix the odd tick straight away. Repeat the audit in a year or after a big change: a new product, a trade fair, a new department.
  2. 5–11 ticks

    The brand is drifting in a few places

    This is typical of a company that grows faster than its rules. Start with the section with the most ticks. Usually it's enough to have the files in one place, templates for the team and someone who looks after them.
  3. 12–23 ticks

    Every department has its own brand

    Customers see several companies instead of one. Start the tidy-up with rules and with the person who will look after them. Take the rebranding test too, because differences this big often raise the question of the logo itself.
Download PDF 5 pages · 125 kB

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